Frequently Asked Questions
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The patterns have been built and tweaked for (literally years) to be oddly, curiously flattering literally on most sizes. We did this by taking the tiny details which annoyed us about every other long jacket and robe in history, and modifying to solve those issues. If you prefer a custom fit or a custom cut, we can do that, just shoot us an email.
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We are pleased to allow 30 days for you to give it a true fitting or two. Tags must still be intact, and it must be unworn, for a full refund. We will charge a restocking fee, usually around $50. And we have about 20 years of styling and wardrobe experience under our belts so we will know if it's been secretly borrowed by your stylish teenager. Smells are a dead giveaway so be careful to not spritz on it when you’re gramming.
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We want you to call them what you please, however, once a customer starts wearing coats which are intended to “dust the ground” and “defend from dust”, we trust you’ll see, there’s nothing more comfortable than having a third piece which isn’t a robe, and it isn’t a coat, and it isn’t a day jacket. It instead is a piece that makes your everyday stable tops and bottoms - soar, sing and shine. Here’s the data: most women (literally, most), spend the bulk of their days in athleisure garments or separates which they often would prefer to burn. The functions of life just require lots of practical tees, stretch pants and jeans which generally feel tiresome. The point of a duster is, throw it on top, run to an impromptu cocktail, wear it in airports, to the emergency parent-teacher conference, and when you otherwise prefer sunglasses and house slippers. We are all about being present in life and that means not spending hours and tons of energy trying to have the perfect outfit and grooming techniques. Celebrate with your duster coat - it will do all the instant outfit upgrading you need. It rarely wrinkles too so it's just …a pleasure to keep closeby.
Historically dusters were created to cover fancy dresses in the first cars, which were open top roadsters. This concept was borrowed from cowboys who established the American frontier, braving all the elements. They covered the legs on horses to guard from brush, have “run off” lapels so the rain just flew off, and they traditionally were made of natural fibers (because natural used to be all that existed) but also because it breathed. They would layer heavier linens or add wax on top of cotton (now modern plastics and slickers which are just … no.) The kick pleats and panel breaks allow for air and ease of movement, and we still love those because they make our shoes pop out in cameos!
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This means fabric which is no longer made, so the pieces we find are just not in the market anymore. Deadstock is fun because it makes the chance of someone in the world having your duster - to be very close to impossible.
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This means we always only make a few of each duster coat, between 3 and 25 units. Once we make it and sell it, it’s pretty likely there won’t be another run of it. It keeps the dusters rare. Sometimes we will - there will be fabrics we use again and again, but generally, we just don’t.
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The dusters are made by hands in Texas. While the United States does not pride itself on having innovative jacquard mills for apparel (there are wonderful mills for fabric still thriving near and around North Carolina), we do all we can to also source fabric as close as possible. The best jacquard milliners have been specializing in this for hundreds of years, generally France, India, Turkey, and interestingly enough, South Korea has been impressing us with a lot of their innovation. We avoid China at all costs though some of our supplies are sourced from Hong Kong, and it’s truly hard to get around that anymore.
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Any country which publicly and outwardly promotes the dissolving of the dignity of the human person, is inherently bad. Though their innovation cannot be beat in some senses, the actual people involved in the factories truly do suffer extensively. It’s not child labor or unsafe conditions (although industrial environments are inherently unhealthy), it’s more that the people working in these factories are told their unique natures are useless and instead defined by the government. They are restricted in the size of their families, what they may say in public, and are living publicly in fear. They have no religious or personal freedoms outside of being worker bees for industry. This is why China is the largest consumer of luxury goods in the world - to seek to be individuals, or have inherent value, they do so with what they wear, as they are not allowed to with their voices. We seek to not contribute to this lifestyle, as much as possible.
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Both of these countries allow freedom of religion for their people, even if they are publicly pressured or born into caste systems they cannot get out of in their lifetimes. We have met with many people from these countries and they are often very proud of their artisanal heritages, and the skills and methods which the world keeps coming back for. This is often actual weaving and bead handwork. The men are often considered more skilled in the handwork and embroidery, while the women are often left to be at home with the children. There is often outsourced labor to the women to sew suzani and kantha fabrics (remnants which are sewn into quilting), but also they are valued in the factories for other roles. The trick with these countries is ensuring their wages are fair. This is a hard mark to reach, so we essentially pay the asking price and pray the right people are getting their fair wages. There are certifications for this but keep in mind, there is a lot of poverty in India, and textiles is one of their largest exports, and the people want to work, so sometimes any wages at all are helping them.
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Sustainability is often a buzzword, so we respond to this question with a lot of detail, as that is what sustainability requires. To sustain something means the supply chain is holistic and it thoughtfully limits the byproducts and usage of non-renewable resources. Also it means tracking and knowing the environmental footprint we might have on the earth, while running this business. A few things to keep in mind: fashion and apparel is the second largest producer of pollutants on the planet, mostly because of the energy required to make fake clothing. This means, fast fashion is the real evil here - this churn-and-burn of synthetics made of polymers which are based from fuels and plastics. Inherently, this throw-away culture of clothing is terrible for the earth, not only in clogging landfills but in how long it takes for fuel-based synthetics to break down, the pollutants from burning them, the chemical dyes required and the amount of water needed to process them. So the goal is: buy less, buy well, and try and buy things which you won’t throw away, this is the moving target.
Because we can see the working environments of the men and women making your dusters, and because we know we are paying more than fair wages, and because we have dialogues with the factories which make the fabrics and can see their certifications for health and wellness, we feel pretty confident we are leaders in slow fashion, and we are proud to keep our environmental footprint to a minimum. We do this in small ways like bundling shipments (reducing fuel waste), using recycled papers in our marketing materials, and keeping the business small enough to be able to keep a true clarity on every detail. Thank you for supporting our unique small business.
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We certainly do, but right now this transaction should be done by hand. Shipping companies require large minimums in order for this to be automated, so until the demand meets this cost, we will do all overseas shipping by hand. Just shoot us an email.